Coaching, Counselling & Mentoring

(1 customer review)

$1,200.00 $500.00

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This course is for you if you are in management role or like to become a coach/mentor. If you like to learn how to help people individually or team solve problems and develop professionally.

Instructor Led Training Course

Learning Outcome

After taking this 1 day course, you should be able to:

  • Coach & mentor with confidence and purpose
  • understand and apply basic counselling techniques to help people overcome emotion-based problems affecting their work
  • understand the role of mentor and the skills and knowledge needed.

Introducing the three skills

  • Defining coaching, counselling and mentoring
  • Applying each skill
  • How do people learn?


  • The GROW model
  • Case study: The Helping Hand
  • Effective questioning
  • Active listening
  • Motivation and barriers to change


  • Four approaches for feedback
  • Giving positive and critical feedback
  • Dealing with challenging situations


  • Their problem, their solution?
  • Information vs advice
  • Increasing empathy


  • What mentors do
  • Mentoring gains and rules

Role Play


Mode of Training:  Skype Video Live Call

Hours: 6 hrs (10am – 5pm)

Course Dates: Please indicate which day you prefer in remarks during your purchase.

1 review for Coaching, Counselling & Mentoring

  1. Startup Entrepreneur & Counselor J

    I come across Janice when I was planning to start my social enterprise. Was thinking of leaving my counselor job and do this full time. Janice told me not to quit my job and told me to do both working full time as counselor and start this social enterprise. She coach me on many business aspects, marketing, website development, getting funding and many more. She is a great coach, mentor and counselor. Coach me on people handling skills. Highly recommended.

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