[SINGAPORE] Chocolate Finance, a Singapore-based financial services firm, has temporarily suspended instant withdrawals due to an overwhelming surge in demand. The company announced on Monday (March 10) via its mobile app that an unusually high volume of withdrawal requests has prompted the temporary measure.
Delays in Withdrawals
Users making withdrawals during this period will experience processing times of three to ten days before the funds reach their accounts. Chocolate Finance has also clarified that once a withdrawal request is submitted, it cannot be canceled.
Company Background
Founded in July 2024, Chocolate Finance has quickly grown to manage nearly S$1 billion in assets as of February 2025. The firm specializes in offering investment opportunities tailored to Singaporeans seeking better returns. Its founder, Walter de Oude, previously established Singlife in 2014, a notable digital insurance provider.
Market Implications
The temporary halt in instant withdrawals underscores the pressures financial institutions face in managing liquidity during periods of high customer demand. While Chocolate Finance has assured users that all withdrawal requests will be honored within the stated timeframe, the incident highlights the importance of financial firms maintaining robust cash flow management systems.
As the company navigates this challenge, investors and customers will be closely monitoring how it handles liquidity and operational resilience in the coming weeks.
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